Privacy Policy

1. Introduction

ZAZAP LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website platform and related services. As a website management company, we process data on behalf of the businesses we feature, and this policy governs our data practices related to website operation, analytics, and booking form submissions.

2. Information We Collect

Personal Information

When you submit a booking form or contact form through our managed websites, we may collect:

• Name and contact information (email, phone number, address)
• Company information (if applicable)
• Service preferences and inquiry details
• Communication preferences

Automatically Collected Information

When you visit our managed websites, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on site
• Device information and location data
• Cookies and similar tracking technologies
• Referring website and navigation patterns

3. How We Use Your Information

ZAZAP uses the collected information for the following purposes:

• Operating and maintaining the website platform
• Processing and forwarding booking inquiries to service providers
• Analyzing website usage and improving user experience
• Monitoring website security and preventing fraud
• Complying with legal obligations
• Communicating about website functionality and technical issues

Data Sharing with Service Providers: When you submit a booking or inquiry form, we share your submitted information with the relevant business for the sole purpose of scheduling and customer communication. ZAZAP does not control how these businesses use your data after it is transmitted to them. Each business is responsible for their own customer data practices.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With the specific business you are requesting services from (via booking/contact forms)
• With third-party service providers who assist in website operations (hosting, analytics, security)
• To comply with legal requirements, court orders, or government requests
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

5. Third-Party Service Providers

ZAZAP works with third-party service providers for hosting, analytics (such as Google Analytics), security services, and email delivery. These providers may have access to your information only to perform specific tasks on our behalf and are obligated to protect your information and not use it for other purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience and remember your preferences
• Analyze website traffic and understand visitor behavior
• Measure the effectiveness of our website features
• Provide security and prevent fraudulent activity

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

8. Your Rights and Choices

You have the following rights regarding your personal information collected by ZAZAP:

• Access and review the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of certain data collection practices
• Withdraw consent for data processing where consent is the basis

Note: For information held by the service provider (the business you contacted), you must contact them directly using their contact information.

9. Data Retention

ZAZAP retains your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking form submissions are typically retained for operational purposes and then archived or deleted according to our retention schedule. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our website services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Websites we manage may contain links to third-party websites or services. ZAZAP is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information. ZAZAP does not sell personal information.

13. Changes to This Policy

ZAZAP may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the website after such changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact ZAZAP:

This policy governs website use and data collection by ZAZAP only. For questions about services, scheduling, or service-related matters, please contact the service provider directly.